Piss Take on Streamyx - Tmnet Broadband

January 15th, 2008 Submitted by: Adrian

I also received a call from Telekom person asking me if my I had a problem with my phone line. I mentioned to him that I wasn’t having problems with the phone but was having problems with streamyx. All he said was “oh.. ok” and hung up.

This morning, I was happily surfing the internet and enjoying what seems to be “decent” surfing speed but was rudely interrupted by a cut in my phone line. I had to call my office to get them to report the problem for me. Anyway, how does one dial 100 from Maxis line? The line came back after 20 minutes or so but I was never informed as to when and why they cut the line. At least they could have given us a courtesy call to inform us of the disruption.

Surfing throughout the day was uneventful but now… again I am having problems surfing to various sites like facebook.com and asiarooms.com. I asked the support line at 100 whether anyone has complained of congestion or slow lines…. and they insisted that nobody else had the problem yet when I checked with my friends, (from Damansara Uptown, and etc), they told me that they have been experiencing slow speed. Surely there is a problem there but why is Streamyx trying to hide something so obvious from everyone? Do they think we’re dumb or something?

Anyway tomorrow is the 2nd day and I hope to receive a call from them… but why am I not surprised if I don’t hear from them?

What’s wrong with Streamyx and why isn’t Jaring Broadband supported here in Bangsar? There must be an easier way to stay connected. This disruption is really taking its toll on my productivity. Never have I imagined the day that minor interruptions like this having a major impact on work productivity! Buck up streamyx or stay true.

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